Would you be interested in starting a career in the exciting world of art shipping?
We are seeking a top customer service advisor to join a leading provider of global art shipping and logistics. A forward-thinking company that specializes in high-quality, bespoke shipping solutions for the art world. You will be joining a team of professionals passionate about art and logistics, and who are dedicated to providing the best solutions in a fast-paced, exciting environment.
Key Responsibilities:
- Managing inbound calls and emails, liaising with galleries, artists, agents, and buyers to coordinate the collection and shipment of high-value artworks.
- Being the first point of contact for the clients who are based in the UK and abroad.
- Scheduling and managing collections, deliveries, and shipments using a CODA shipping system.
- Monitoring and tracking shipments through a supplier network, updating CODA with the latest delivery information and Proof of Delivery (POD).
- Providing quotations to clients via email.
- Helping in the warehouse where necessary and be able to lift artwork (around 10% of the role)
- Keeping clients and the team informed about any potential delays.
- Booking packing jobs with our expert packing partners.
- Arranging and managing storage for art clients at our secure facilities.
Person / Experience Required
- Customer service experience is essential
- Excellent telephone and email communication skills.
- Strong organizational and time-management abilities.
- Proficient keyboard skills and a good understanding of geography.
- A methodical approach with a keen eye for detail.
- Full training on a bespoke industry-leading shipping system will be provided.
- Have the opportunity to visit world renowned art shows and galleries!
Please note:
As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion.
In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.