Nicholas Howard Limited are delighted to be recruiting for a new and exciting role as a Collections Advisor.
Working on the front line of operations, the role of the Collections Advisor is to identify appropriate customer solutions on accounts, primarily through telephone negotiation having gathered information to inform and support the solution.
Based in Sheffield, this role can be either full or part-time.
Performs a variety of routine and some non-routine clerical/accounting/customer service functions in accordance with standard procedures in one or more of the following areas: general accounting, accounts payable, accounts receivable, credit and/or collections.
Contacts other departments, customers and/or outside agencies to resolve problems and resolve open issues.
Operates a personal computer and appropriate software packages or its equivalent.
A customer account and collections agent is required to join our fast growing business that provides a fast and effective national and international debt recovery service to our clients.
You will be responsible for managing client caseloads, by handling telephone calls and dealing with written correspondence.
Guildways (a trading name of Lovetts) are looking for a focused individual, with high attention to detail, to assist in recovering debts owed to its client's.
As a Collections Agent, you'll play a key role in assisting customers facing payment difficulties.
You'll work collaboratively with customers to develop personalized payment plans and ensure collections activities adhere to company policies and regulations.
Do you have a passion for helping people find solutions
A leading Specialist Lender of Consumer Finance is seeking a dedicated and results-oriented Collections Agent to join our growing Customer Care team.
Our client is a fast-growing specialist in their field - they are currently in search for a strong Collections Agent who can bring their skills to the team and grown within the company.
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.
Daily Duties
This is a key customer facing role predominantly telephony based helping to assist our clients and their customers find the right solution to manage their outstanding bills and arrears.