The Training Coordinator will provide facilitation and support to staff carrying out comprehensive training across Surrey.
Support training competency and professional conduct in line with policy and procedures.
General
Use analytical and judgement skills to assess participants' level of understanding and application in practice, identifying further training and development needs.
The role of Customer Service Coordinator is busy and varied role, focusing on handling requests from customers, meeting their expectations in a timely manner.
Kenneth Brian Associates are working with a company based in Redhill, who are seeking a Customer Service Coordinator to join their team.
Our client is seeking a Service Coordinator to perform a variety of tasks to ensure a high standard of customer service is delivered at all times, supporting the delivery of business objectives.
You will ensure all KPI's are met for assigned clients.
Where failings are made, escalate to line manager within 24 hours and take responsibility for all assigned client enquiries.