Kenneth Brian Associates are working with a company based in Redhill, who are seeking a Customer Service Coordinator to join their team.
The role of Customer Service Coordinator is busy and varied role, focusing on handling requests from customers, meeting their expectations in a timely manner.
Specific responsibilities of the Customer Service Coordinator role will include:
- Handling service requests from customers
- Keeping customers and third parties fully informed
- Administration of quotes, service requests, invoices and reports
- Arranging service visits for engineers
- Ensuring compliance with policies and procedures
To be considered for the Customer Service Coordinator role, you will need:
- Previous experience within a customer focused role
- Administrative experience
- Commitment to providing excellent customer service
- Able to work on own initiative
- Strong communication skills on the phone and via email
- Ability to prioritise and multitask
The company offer a competitive salary and benefits package, with the potential for hybrid working after probation.
We look forward to receiving your application.