Volunteer Coordinator
Location: Surrey, United Kingdom
Are you passionate about making a difference in the community? Do you have a knack for coordinating and empowering volunteers? If so, we have an exciting opportunity for you!
Job Title: Volunteer Coordinator
Responsible to: Head of Central Services
Job Purpose:
- Coordinate volunteer recruitments and provide enriching learning activities.
- Offer volunteer management advice and guidance to staff working with volunteers.
- Establish positive relationships with volunteers for a fulfilling experience.
- Manage the volunteer database, ensuring it is current and meets organizational needs.
Main Responsibilities:
- Drive the strategic goal of fostering a culture of voluntary action, aiming to empower at least 300 volunteers annually by 2027.
- Lead recruitment and induction of volunteers, developing annual timelines for volunteer recruitment.
- Handle recruitment administration, including pre-employment checks, induction courses, and onboarding.
- Advise service managers on the suitability of potential volunteer roles.
- Administer the volunteer database efficiently, keeping all records up-to-date.
- Maintain regular communication with volunteers, resolving issues, and escalating IT concerns as needed.
- Support line managers in ensuring volunteers adhere to policies, procedures, and values.
- Analyze volunteer metrics and provide reports on their contributions and impact.
- Ensure volunteers receive adequate training, resources, and support, including reward and recognition activities to enhance engagement and retention.
- Promote volunteering internally through engagement activities and externally via recruitment drives and marketing campaigns.
- Provide analytics on volunteer engagement and facilitate peer group sessions for progress monitoring.
- Identify and manage the development and delivery of training, rewards, and recognition activities to upskill and retain volunteers.
- Collaborate with the Head of Central Services to develop the volunteering program and ensure alignment with values.
- Assist in preparing reports for the Senior Leadership Team and maintaining up-to-date volunteer policies and procedures.
- Contribute to HR projects that develop HR practices and maintain volunteer data in compliance with the Data Protection Act.
Requirements:
- Commitment to safeguarding the welfare of children and vulnerable adults.
- Willingness to undergo an enhanced DBS disclosure.
- Dedication to the company mission, vision, and values.