My client is looking for a junior client service associate to join their business operations team.
The role is pivotal in managing operational functions and relationship management for various financial services, including loan processing through the Public Works Loan Board (PWLB), managing deposits through the Debt Management Account Deposit Facility (DMADF), and supporting the investment requirements of the Commissioners for the Reduction of the National Debt (CRND).
Senior account management, communication delivery and direction.
Proactive accountability for all aspects of day-to-day service, quality and standards, stakeholder relationships, consultancy, problem solving & risk mitigation, commercial profitability and growth, for assigned clients.
General
The role is a remote position with occasional travel to Salzburg, working normal office hours.
Our client who is a UK Investment management company are looking to add a Client Services Consultant to their digital channels team on a 12 month fixed term contract initially on a full time basis.
Key Responsibilities
Respond to incoming client communications, ensuring timely follow-up as required.
Responding to client enquiries on all incoming channels which include telephone, email, secure messages, and live chat, always ensuring the highest possible levels of client service.
We are working with a local authority who are actively seeking a Director of Families and Children's Services responsible for the corporate management of a wide range of major council services or a significant statutory function (with delegated powers), with responsibility for setting the vision, strategic policy direction and leadership, as well as having accountability for operational management and financial control.
Set-up: Hybrid, ideally at least 1-day per week on-site
Responsibilities include
Ensure service planning is shaped by, and takes into account the council's key strategic plans including:.