As our Client Services Manager you will understand your clients and their needs, inside out.
You'll be responsible for monitoring and progressing client campaigns, activity, requests, and end to end service management across your portfolio.
You'll ensure that effective and efficient services are delivered to contractual service level agreements and our solutions are fit for service, creating growth opportunities where possible and driving service improvement plan.
As our clients Customer Services Manager, your role is responsible for the development and delivery of a Customer Service Strategy that puts the customer at the heart of their payroll solution business.
Representing Customer Service across the business, to drive customer centricity, innovation and continuous improvement.
Please note we are looking for a candidate that has worked in the PAYE Umbrella sector.
Client Service Manager required, our client is a well-known and respected HVAC contractor with the majority of their accounts operating within the commercial sector including restaurants, hotels and leisure centres, but also clients operating sites within healthcare, industrial or education settings.
They offer installation, service, maintenance, fault finding and repair on a range of HVAC equipment, predominately air conditioning, chillers, AHU's, ventilation and commercial heating.
They have a nationwide presence, with regional offices throughout the UK supporting over 130 employees, generating a turnover in excess of £20M.
Client Service Manager required, our client is a well-known and respected HVAC contractor with the majority of their accounts operating within the commercial sector including restaurants, hotels and leisure centres, but also clients operating sites within healthcare, industrial or education settings.
They offer installation, service, maintenance, fault finding and repair on a range of HVAC equipment, predominately air conditioning, chillers, AHU's, ventilation and commercial heating.
They have a nationwide presence, with regional offices throughout the UK supporting over 130 employees, generating a turnover in excess of £20M.
Excciting opportunity where you will have line management responsibility for a team of Account Managers and targeted with supporting them with overseeing a range of Front of House contracts for premium ground floor office building and companies in Central London.
The focus of this role is driving the performance of the reception teams on site, managing the strategic client relationships and being a senior member of the operations team driving business performance, employee engagement and being a champion of our company values.
Reports to: Client Solutions Director, UK & Europe
Utilisingur leading clients is looking for a dynamic, experienced Commercial Pricing Manager with strong experienced in Facilities Management to join their team!
Job Overview
The Commercial Pricing Manager - Client Solutions will oversee extensive tender opportunities ranging from £2m to £10m.
This London based Local authority are looking to engage the services of an experienced Customer Services Manager for their council housing homes repair team.
Primary duties will include:- Lead the housing resolution customer support team, available to provide back office administration, first tier escalation, inbox management and support with complaints & member enquiries.
Applicants must have acquired previous managerial experience coupled with significant experience of running a high performing multi-channel housing centre.