Closing Date: 18th SeptemberLocation: Nottingham, Full-Time (Mon-Fri)Contract: 18 Month Fixed TermRecruitment Partner: Frankie McCallister-LyasAbout the role: The Boots Pharmacy Operations team a dynamic team at the heart of Boots Pharmacy growth plans.
Pharmacy operations comprises, field team, core operations and operations development.
Our mission is to make operations simpler for stores, better for customers and more valuable for Boots.
Closing Date: 11th SeptemberLocation: Nottingham, Full-Time (Mon-Fri)Contract: Permanent Recruitment Partner: Frankie McCallister-LyasOverview: Welcome to the Boots PR team an exciting fast-paced, award-winning team at the heart of the business, responsible for delivering impactful storytelling to enhance and protect the Boots brand.The Assistant PR Manager will play an instrumental role in the Boots PR team, developing and activating consumer PR campaigns across Boots Opticians and Boots UK healthcare.
It involves sharing Boots and Boots Opticians news and stories with media and influencers and covers media relations, content creation, event management, creative writing and crisis management.
As part of a busy press office, the role involves handling a mix of reactive and proactive communication, ensuring positive coverage for Boots and our brands.
Recruitment Partner: Noaman HussainContract: PermLocation: NottinghamThe Software Renewal Manager will oversee the renewal process of software license contracts across IT.
The role requires an understanding of software agreements, financial awareness, negotiation skills and excellent communication and stakeholder management.
Supported by offshore administrative resource, you will manage a master database of software agreements that will be used to optimize spend through greater insight and coordination.
Posted by Hays Specialist Recruitment Limited • £20/hr to £24/hr
About Us
Join our team and make a difference in the community!Job Description: We are seeking a highly skilled and versatile Multiskilled Operative to join our team in Nottingham.
We pride ourselves on our commitment to excellence and our supportive, inclusive work environment.
We are dedicated to providing high-quality social housing solutions.
Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.Why Boots OpticiansAt Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential.
Customer Excellence Partner Recruitment Partner: Jim TrusslerThis is an exciting new role to Boots Opticians, which is based in our Nottingham Support Office, and will report into the Customer Operations Manager.The Customer Excellence Partner must have a great passion for customer excellence, and strive to enhance our customer journeys and overall experience.About the role Responsible for tracking, monitoring, and analysing all customer feedback, to identify opportunities to enhance our customer journey and experience Managing relationships with customer feedback-centric partners/suppliers, working collaboratively to ensure we are maximising visibility, and understand all customer feedback Liaising and collaborating with key internal and external stakeholders, ensuring we are sharing customer insights with relevant areas and influencing continuous improvement Continuous collation of all customer insight and metrics, and the production of visual presentations to be shared with key stakeholders at MD level and above Be the voice of the customer advocate across the business, striving for customer excellence Proactive and positive approach to change and collaboration, supporting the wider customer operations team as and when required Potential to grow remit and manage a customer focused team in the future.
Leading by example and advocating our business beliefs, values, and vision What you'll need to have A true passion for the customer experience and finding ways to enhance customer journeys Collate and act upon feedback, and be the lead on "the voice of the customer" Experience in large scale transformation projects An influential communicator who enjoys building presentations, and presenting their work to large scale audiences Experience in complaints management up to and including executive level A keen eye for detail who can analyse data and solve problemsIt would be great if you also have Experience of working within contact centre(s) and or retail environmentOur benefits Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at rewards.