Posted by Prospero Health & Social Care • £15/hr to £22/hr
You will need to be able to identify and report any safeguarding issues to help assist the young person's development and keep them on track.
For this role, you will need to have good attention to detail, writing detailed notes about the young service users' emotions, interactions with colleagues/family members, conversations in person and on the phone, food diaries and the daily routines.
The role will require you to partake in activities with the young person and help to manage their money, ensuring receipts are kept for each transaction.
As an Advance Clinical Practitioner working on the CAS you will be responsible for providing telephone and virtual clinical assessments to patients who have been assessed by 111 or other local services.
Reed are currently recruiting Advance Clinical Practitioners to work across the Clinical Assessment Service (CAS) in a UK wide Urgent Care provider on a remote basis.
Our client in Gateshead is looking for a number of dynamic individuals to support their team in ensuring their customers continue to receive a great level of service during their peak September to December period.
Responsibilities
Handle inbound customer enquiries via phone, email and live chat.
Make outbound contact with customers as required to resolve issues or provide updates.
Ideally you will have a solid call centre based background and have great/clear communication/telephone based skills and have experience using contact databases.