£24K/yr
South Tyneside, England
Temporary, Variable

Customer Service Administrator

Posted by MTrec Recruitment .

Rewards and Benefits on Offer;

  • Temporary to permanent role
  • Superb company culture
  • Immediate start
  • Varied and interesting role
  • Friendly working team environment

MTrec's New Opportunity

Our client is an established and successful company based in Hebburn. They are currently looking for a Customer Service Administrator to join their team on a temporary to permanent basis. If you are interested and meet the person specification of the job role, please apply below.

The Job You'll be Doing;

  • Providing excellent customer service when dealing with customer calls, requests and queries
  • Managing order confirmation processes with customers
  • Liaising with carriers to arrange timely collection of goods
  • Generating all necessary paperwork
  • Maintaining a transport log for arranged shipments
  • Receive, review and evaluate requisitions for materials, suppliers, services and equipment
  • Processing and issuing purchase orders
  • Chasing suppliers for outstanding orders
  • Researching and identifying new products and suppliers, negotiating prices and agreeing contracts
  • Assessing tenders from potential suppliers and liaising with them
  • Matching and coding sales invoices
  • Releasing supplier invoices for payments
  • Administering various logs
  • General filing of paperwork
  • Controlling office stationary stock
  • Managing incoming and outgoing post

About You;

  • Have good written and verbal communication skills
  • Be able to communicate effectively with internal and external customers
  • Have an excellent attention to detail, with data entry ability
  • Experience with Sage 50 would be advantageous
  • Excellent computer proficiency, particularly Microsoft Office packages
  • Have the ability to work under pressure and meet deadlines
  • Provide exemplary customer service and maintain a positive attitude
  • Be able to work independently and carry out assignments to completion
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