Applicants
Ideally you will have a solid call centre based background and have great/clear communication/telephone based skills and have experience using contact databases.
Tele researcher Job Description
37 hours a week
4 day working week 9.5 hours per day - Monday to Thursday 9am-7pm.
Hourly Rate of £11.50 Per hour
Annual Leave up to 20 days per year
Free parking
Located close to Metro and bus services
About The Working Environment
Our client operates exclusively within the education sector, helping institutions to achieve specific objectives in the 16-19, HE, Adult and Employer markets through telephone surveys.
Their unrivalled track record over the last 10 years provides a unique understanding of the market and the challenges that educational institutions face. They use their expertise to help advise clients on the most appropriate questions and type of survey, to ensure we help them reach their objectives.
They pride themselves on strong client relationships and being responsive to our clients' needs. All of their dedicated employees care about each and every project. They are an approachable, knowledgeable and professional business based in the Northeast of England.
Outlining the role:
Your role is to contact and fill out a short questionnaire with students that have recently completed or withdrawn from a course through their local college, council, or training provider. You will be contacting people of all ages, from all areas of the country, and people that may speak limited English.
We are representing our clients and it is imperative that we are professional and polite when making the call. Our clients use the information we collect to provide better courses and secure more funding from government. This information helps them continue delivering courses.