Posted by Service Care Solutions - Healthcare • £19/hr to £22/hr
Service Care Solutions are supporting a reputable non-profit provider and they are currently recruiting for a Recovery Coordinator.
As a Recovery Coordinator you will play a crucial role by supporting individuals that are suffering with Drug & Alcohol addiction.
The Ideal candidate needs to be experienced within the field but also someone who is highly driven and can identify positivity within a service user and have the ability to develop potential within.
To assist customers in their understanding and completion of relevant documents forms, applications and registrations, over the telephone, including where appropriate addressing their special needs (disability, translation, interpretation requirements etc)
To process referrals and apply agreed eligibility criteria.
The role
To deal with telephone, written, emailed enquiries and respond appropriately to customer enquiries, complaints, requests for information and service requests.
Our client, a global luxury footwear brand, are seeking a Customer Care Coordinator to join a very welcoming and friendly team on a temporary basis for 12-16 weeks.
The role has the potential to go permanent for the right candidate.
The ideal candidate will provide exceptional service to all International end consumers across proprietary websites, as well as meets/exceeds sales profit and customer satisfaction targets.
A leading national healthcare charity is seeking an interim Area Support Coordinator for a 34-month contract.
About the role
As Interim Area Support Coordinator you will lead the provision of all the charities services and support, delivered primarily through volunteers and working directly to support people in need of the charity's services.
The role is to lead and coordinate all aspects of volunteer activity, specifically branches, groups and support volunteers.
Act as main care coordinator overseeing assigned groups of service users, providing: screening; asset mapping; comprehensive assessments; recovery planning (using motivational interviewing techniques) and reviews of care.
Research, design and prepare subject matter and materials for groups/pods.
Carry out comprehensive service user assessments, including asset mapping of community resources and develop individual recovery plans that clearly identify how achieving each goal will enable progression in addressing substance use and re/integrating into the community.