To take inbound calls from external customers, general queries to be answered in a professional manner and provide accurate information whilst delivering excellent customer service.
One of our Milton Keynes based clients require a Telephonist to start as soon as possible on a 12 month contract basis.
Working mostly Monday to Friday 9am - 5pm with 1 hour for lunch.
A Customer Service Quality Coordinator is responsible for continuously reviewing work items through quality monitoring and auditing to ensure compliance and adherence to the NHBC Customer Services processes and regulatory requirements.