As a Contact Centre Agent, you will be responsible for handling customer inquiries, providing exceptional customer service, and effectively communicating with customers.
A skilled and passionate Contact Centre Agent is needed to join our team at theICEway, a leading IT services and technology consultancy based in Welwyn Garden City, Hertfordshire on a full-time basis.
This is an office based role-full-time for one of our cruise clients, 37.5 hours a week-rota-based, predominantly Monday through Friday, 8 am to 8 pm, and Saturdays, 10 am to 6 pm.
We are pleased to be working with a well-established and multi-award-winning company who are looking for a Customer Service Advisor to join their team!
Whether you are a fresh school leaver looking to step into an office-based role or you have previous administrative/customer service experience then this could be a great opportunity to join a supportive, progressive team!
As part of this role, you will be responsible for dealing with customer enquiries and handling the registration process for new clients.
Our service is further enriched by the expertise of our professional, dedicated local estate agents.
We pride ourselves on offering a bespoke, high-end experience, enhanced by our innovative, market-leading technology that empowers customers to track every step of their property journey in real time.
Yopa's purpose is to become the Estate Agent of choice by proudly and sustainably delivering for our customers, our local communities, and each other.