In this customer facing/operational role you will be responsible for the management of the change of customer process, ensuring all allocated sites have appropriate terms of supply and any changes are recorded accurately.
About the Role
Working as part of the Customer Data Change of Tenancy team, the role will interface between the Shared Service Centre (SSC) and the back-office operational teams to ensure our customers and partners receive the highest standard of service at all times and that performance levels are achieved.
As a Customer Enrolment Administrator, you will be responsible for successfully switching customer's payment services from their previous provider, up to that supply becoming live with Clear Business.
We are looking for colleagues who wish to excel and are driven to succeed, all we ask is that you are a brilliant listener, have a passion for problem solving, and ability to empathise and understand customer needs.
What we want you to do
Ensure new customers are successfully on-boarded with right first-time provisioning of contracts received from Sales, including quality control of contracts received.
We have been active in the UK energy market for over 20 years and our investments are in renewable energy (solar, wind, hydro, biogas) and storage, whilst supplying energy to organisations of all sizes.
ENGIE's 1,000 employees in the UK are actively engaged in helping the Group reach net-zero carbon by 2045.
Posted by Square Peg Associates Ltd • £25K/yr to £27K/yr
They are looking to recruit a Customer Sales Adviser who is experienced at providing customer service, product advice as well as providing pricing and quotations.
The main purpose of this role is to effectively manage customer sales enquiries and respond to product, pricing, quotations and delivery requests.
Our client is a highly reputable family business, based in Blackburn, who supplies goods and materials to a wide customer base across the North of the UK.