Due to busy work loads the client is looking for someone to start asap.
Our client is looking to recruit a customer support coordinator, this is a fully office-based role working within an engaging team.
Job Overview
Within this role you will be responsible for building long-lasting relationships with clients, delivering exceptional customer service, and maximising customer satisfaction while realising the full benefits of our service provisions.
Posted by Priority Appointments • £24K/yr to £26K/yr
Our well-established client in Basingstoke is looking for a Customer Service Coordinator to join their team on a temporary to permanent basis to start ASAP!
NEW TEMP TO PERM OPPORTUNITY!
Are you passionate about delivering first-class customer service and want to be part of a company that truly puts its people first?
Act as the first point of contact for our customers in the complaint handling process, by acknowledging complaints and informing customers of what to expect next.
General
Customer Complaint Officers are responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case.
The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers.