Customer Service Advisors
Start Date: 16th September
Duration: Up to 3 months
Location: Central Winchester
Pay: £11.83 per hour
Bonus: Free parking!
Are you a friendly, proactive individual looking for a dynamic role in a supportive environment? We're seeking two enthusiastic Customer Service Advisors to join a small, dedicated team at a well-established organisation in central Winchester. This is your chance to contribute to an exciting supplier change project and make a real impact!
What You'll Do:
- Engage with Customers: Speak with customers over the phone, face-to-face, and online to assist with changes.
- Handle enquiries: Answer calls promptly and politely, responding to enquiries and taking detailed messages.
- Provide Support: Update information in our internal CRM systems and assist with general administration and forms.
- Build Relationships: Create positive rapport with customers, ensuring they feel heard and supported during times of change.
- Work Reactively: Tackle challenges as they arise with a can-do attitude.
- Use Basic Tech: Navigate basic computer systems, including the MS Office suite.
- Seek Guidance: Do not hesitate to ask questions or request help when needed.
- Show Empathy: Comfort customers and manage sensitive situations with care and understanding.
Full training will be provided, and you will have a supervisor on hand and never too far away to offer support as and when you need it.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.