Coach, mentor, motivate and develop the customer support team to enable them to achieve their individual objectives and those required by the business.
General
The successful Customer Operations Manager manage all aspects Communications and PPM Test customer support function to ensure delivery of customer service excellence to both external potential and existing customers and internal stakeholders.
- You have excellent interpersonal and customer-facing communication skills.
General
Company: Excalibur, part of the Onecom Group
The task at hand: To be the primary point of contact for the Excalibur IT Managed Services customer base providing IT first line support for windows based desktops/servers, Microsoft 365, and various associated on-premise/cloud software including Backup/IT Security etc.
Lead, mentor and manage a team of application support analysts.
General
We are seeking a motivated and experienced Application Support Team Lead with a strong background in SQL Server and Jira.
The successful candidate will lead the application support team, ensuring seamless operation and maintenance of business applications, providing top-tier technical support, and driving continuous improvement within the team.
A well-established national insurance broker with offices in Swindon is seeking to speak with an experienced Customer Service Support Advisor who are looking for the next step in their career.
Your Role
Sitting at the centre of the team, you offer a broad range of admin and support services to our senior management.
Prepare meeting notes and presentations, your ideas and skills mean a high quality output.
Jewson, a leading building materials distributor in Northern Europe, is on the hunt for an Internal Sales Advisor who's as passionate about great service as we are.
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays)
Key Responsibilities
Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson values.