Recruiting for Customer Service Coordinator, this represents a great opportunity for experienced individuals to join the team.
Reporting to a fantastic Customer Service Manager, and working within beautiful, modern offices, our client offer attractive remuneration of £29K - £31K , plus a team bonus scheme, based on KPIs, pension scheme, holidays starting at 20 (BH), but rising with service, plus many other perks!
Diamond Search recruitment are delighted to be representing our client, one of the UK's fastest growing companies, a market leader within their sector and a company who reward and recognise hard-work.
Dealing with all aspects of our client's sales, customer service and promotions campaigns, these are varied roles requiring dedication, flexibility and a can do attitude.
Based in the heart of London, our client is currently recruiting for customer service and sales advisors to start immediately due to their recent expansion and high client demand.
In this role the successful candidate will be responsible for co-ordinating customer service activities and ensuring that our clients customers have a positive experience.
Our client the UK's leading designer, manufacturer, and installer of bespoke physical security products are looking for a Customer Service Operations Coordinator to join them on a full time permanent basis.
The successful candidates will be passionate about providing exceptional customer service and who would be excited to join our clients busy and growing customer service team.
Are you committed to delivering excellent customer service
If you have a proven track record in delivering positive outcomes for customers and an ability to manage customer expectations with excellent communication skills, then this could be a great opportunity for you to join our Customer Service Sales team.
General
With experience using telephony and CRM systems, you'll be responsible for delivering high-quality inbound and outbound services through various channels, including telephony, postal mail, email, web services, and self-service portals.
You'll take ownership of customer enquiries and handle them effectively, proactively, and positively, ensuring that accurate information is provided and that inquiries are managed efficiently in accordance with targets.
Role will also include working in our in-store bakery
Working pattern: varied shifts including early mornings (from 5.30am), afternoons, late evenings (store closing) and weekends, to be discussed at interview.