Our client the UK's leading designer, manufacturer, and installer of bespoke physical security products are looking for a Customer Service Operations Coordinator to join them on a full time permanent basis. The successful candidates will be passionate about providing exceptional customer service and who would be excited to join our clients busy and growing customer service team.
Location:
Dartford (office based role)
Salary:
Up to £35k dependant on experience
In this role the successful candidate will be responsible for co-ordinating customer service activities and ensuring that our clients customers have a positive experience.
Key duties;
- Arranging engineer visits with engineers and wider customer service team.
- Placing / management of purchase orders for stock / small works for the service division.
- Stock control levels within Field tech vans and Main warehouses.
- Maintaining tool register / stock
- Identifying and resolving any urgent customer queries.
- Responding to client queries via various communication methods
- Addressing any customer queries in a professional and timely manner.
To be successful in this role;
- Excellent written and verbal communications skills.
- Good time management and problem solving abilities
- Experience /proven track record of working in a successful customer service team.
- Can do attitude
- Team player
eSift have been appointed as the resource partner and we are managing this role on behalf of our client. To apply for this position please click on the "apply now" button below. Your CV will then be held on our central database, if for any reason you do not wish us to retain your details, please contact us via .