We are looking for enthusiastic Customer Service Agents to join a dynamic team on a major project for a large UK Financial Services company, assisting with inbound calls and email queries from existing customers and preforming administrative activities.
When a Saturday is worked the time is given back in lieu.
Candidates will be required to work 37.5 hrs per week Monday to Friday between the operational hours of 8am to 6pm, with alternate Saturday mornings from 9am-1pm.
Reporting directly to the Customer Service Supervisor the Customer Service Specialist is responsible for supporting the commercial team with product quotes and manufacture lead times, coordinating, and processing all incoming orders, and supporting with all external logistical requirements.
Our client, a world leader in their field, are seeking a customer service assistant to join their team on a fixed term basis, however there is a strong possibility that this may be made a permanent position at the end of the year.
The role is offered predominantly on a remote basis, with the requirement to come into the office approx 2/3 times per month, and the understanding that you are required to come in as the business needs for meetings, events and such like.
You will provide advice and guidance to customers and members of the public requesting support predominantly via the telephone.
This is a busy and highly rewarding telephony based role, handling high volume customer calls relating to a broad range of council service including; Elections, Waste, Council Tax, Housing, Parking, Children's Service, Education, Adult Social Care and much
Face to face, email and digital customer interactions can also be involved.
We are recruiting for an exciting new Customer Service role with Honda Financial Services, who are seeking an experienced customer service agent who can provide an excellent level of service to their customers.
This is the perfect role for a graduate or a returner to work who has solid customer service experience and can commit to a 6 month contract.
The successful candidate will ensure the department meets its service levels on phone calls , banking of manual payments , checking of finance documentation and response times in emails/letters .