Customer Service Administrator
Monday - Friday 8.30am - 5pm - Leeds
£12.82ph - Temporary with a chance of going permanent
Immediate start!
If you're looking for work and have experience within Customer Service Administration, then we would love to hear from you! Our client is continuing to grow and due to this they are looking for a temporary member of staff to help with a backlog.
Please note we can only consider candidates who have SAP experience!!
Key duties include:
- Processing customer orders, ensuring they are processed to meet the Customer's known requirements including quantities, prices/discounts
- To manage Customers' expectations in a proactive manner and assisting with their queries through to resolution
- Ensure that appropriate charges are applied to Customer's orders
- To ensure that appropriates systems and databases are maintained and updated in accordance with procedures
- To ensure that Customer's queries and disputes are logged within the appropriate databases
- To ensure that all relevant correspondence and documentation is saved appropriately
- To be able to provide information to Customers
- To maintain the Company's standards of presentation, image and efficiency when dealing with the Company's customers either whilst on the phone, email or face to face.
Interviews for this role are due to take place week commencing the 27th May and we are ideally looking for a candidate that can start immediately, please apply now if this sounds like something you're interested in.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age