As a Customer Service Agent, you will play a vital role in supporting customers and internal stakeholders manage mortgages and settlements.
Our client, one of the UK's largest banking groups, is seeking experienced Customer Service Agents to support their Customer Service Operations team, specialising in the management of loans for business assets.
Hybrid Working: 2 days per week in the office after training
Are you an experienced customer service professional or have a desire to build a career in customer services?
We're looking for people that have a passion for customer service and digital banking to join our growing customer support team.
Our Customer Support team covers the opening hours of the contact center, from 8am to 8pm and staff will be required to work alternative shift patterns over 5 days per week, scheduled in advance.
Posted by Page Personnel Finance • £13/hr to £15/hr
Our client is a leading expert undergoing a great amount of growth, seeking a temporary customer service agent to support them during a busy period with the view of becoming permanent.
The Customer Service Coordinator will be responsible for providing high-quality customer support, managing customer inquiries, and coordinating with internal teams to ensure seamless service delivery.
This is a temporary position with the possibility of becoming permanent based on performance and business needs.
To provide a helpful, professional & efficient contact handling experience to all customers contacting the Customer Service Centre; across all contact channels, using the appropriate telephony system and social care case management system.
25 hours per week -
The shifts are Monday Friday 5:30pm 11:30pm and Sat/Sun 8am 11:30pm.