Posted by Virtuoso Recruitment Limited • £23K/yr to £24K/yr
Responsibilities of the role include
Answer account holder query calls, provide basic technical support to our account holders, respond to email queries using Freshdesk ticketing system, processing account holder applications, provide sales advice to new account applicants, provide advice to existing account holders, raise credit and debit invoices and make adjustments to accounts.
General
They are looking for energetic and motivated graduates to join our small but friendly customer services team based in Northampton.
Our Client is fast growing multi-award winning Group of businesses providing Debit/Credit Card Processing Facilities to small businesses, retailers and charities.
Posted by Pertemps Northampton • £23K/yr to £25K/yr
Responsibilities
Provide administrative support to the Customer Services Team as directed by the Customer Service Manager/Team leader.
Provide administrative support of the Technical Services Department Vehicle Fleet as and when required.
General
Our client based in Northamptonshire require a Customer Service Operations Co-ordinator to join the office to provide administrative support to the engineering team.
Posted by Get Staffed Online Recruitment Limited • £22K/yr
MAIN OBJECTIVES
Working in a varied and fast paced environment our client's Customer Service Teams work to promote a culture of customer satisfaction by delivering prompt, accurate and thorough Customer Care and understanding each of their customer's needs.
Delivering prompt, accurate responses, understanding each of their customer's needs and developing relationships.
Take ownership and work to the highest levels of accuracy and attention to detail to ensure the safe processing of sensitive data.