Working as a Customer Service Administrator, the appointed person will play a key part in being the first point of contact for the team, do some fact finding, store and upload data where necessary and then pass on to the relevant party.
This position will be for 6 months with the potential for an extension or a permanent offer.
A large employer with sites across Manchester are looking for someone to join the team on a contract basis.
The purpose of a Customer Services Administrator is to support the day to day administration of Customer Services, offering outstanding contract support and customer service in a fast paced friendly environment and providing a continuous professional and dedicated service.
The Recruitment Co are recruiting for an experienced Customer Service Administrator / Order Processor, for our market leading distribution client based in Eccles.
Key Accountabilities
Answering emails for both internal and external personnel.
The role is suitable for an organised and proactive person.
If you have a real passion for the very best in customer service, pride yourself on excellent communication and relationship building skills and are motivated by keeping an eye on the smallest day to day details, whilst displaying the vision to contribute to broader, longer-term objectives, then we have a great opportunity for you to join a tightly knit team and help their clients realise their dreams.
You will be dealing with all incoming enquiries, discussing client requirements, inputting customer details into our CRM system, providing the appropriate information to customers, scheduling appointments and liaising with engineers the details of the clients' requirements and project specification.