You will provide advice and guidance to customers and members of the public requesting support predominantly via the telephone.
This is a busy and highly rewarding telephony based role, handling high volume customer calls relating to a broad range of council service including; Elections, Waste, Council Tax, Housing, Parking, Children's Service, Education, Adult Social Care and much
Face to face, email and digital customer interactions can also be involved.
We are currently seeking a Customer Service Support Officer to join our client, an esteemed organisation within the police industry.
As a Customer Service Support Officer, you will be the first point of contact for all communication methods into our client's organisation, including telephone, letter, email, and social media contacts.
This is a temporary role with a competitive hourly rate of £12.21.
Customer Complaint Officers are responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case.
The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers.
Main Duties
Act as the first point of contact for our customers in the complaint handling process, by acknowledging complaints and informing customers of what to expect next.
25-day annual leave entitlement, plus bank holidays.
A Continuous Learning Program to keep you in the loop with relevant progression within the business and changes to economic mechanics, policies, and procedures.
As a Customer Service Support Officer, you will be the first point of contact for all communication methods into our client's organisation, including telephone, letter, email, and social media contacts.
This is a temporary role with a competitive hourly rate of £12.21.
We are currently seeking an Administrator to join our client, an esteemed organisation within the police industry.
The Staffing Network is a labour provider across the UK and we are working in a partnership with a market leading company who are looking for a Customer Service Officer
Monday to Friday - Start time range between 08:00am and 09:00am to 17:00-18:00 Required to work 1 weekend in 3
The role involves
Processing and maintaining customer requirements on the relevant systems, ensuring accurate data entry in a timely manner.
My client, a leading organisation in their field are seeking a Customer Services Executive to join their established team.
This role is offered with a competitive salary and excellent benefits package.
This role is based from my clients' offices in Colchester and due to their location, the successful candidate must hold a full UK driving license with access to their own vehicle.
Manchester City Council is seeking a dedicated Customer Service Officer on an initial 3-month contract.
The role involves supporting Manchester residents with queries regarding the General Election, handling general switchboard duties, and providing information on the cost of living and household support funds.
Day to Day of the role
Serve as the first point of contact for Manchester residents and customers accessing the Customer Service team.
Customer Service Specialist (Office-Based in Leamington Spa)
Are you passionate about delivering exceptional customer service and eager to represent a brand known for its core values of excellence, professionalism, and courtesy?
Position: Customer Service Officer - Finance (temporary 3-month contract)
My client, a rapidly growing, well-established business based in Manchester City Centre are seeking someone to join their vibrant team as a Customer Service Officer in the Accounts Receivable team.
This is a temporary contract, running until the start of September.