In this customer facing/operational role you will be responsible for the management of the change of customer process, ensuring all allocated sites have appropriate terms of supply and any changes are recorded accurately.
Working as part of the Customer Data Change of Tenancy team, the role will interface between the Shared Service Centre (SSC) and the back-office operational teams to ensure our customers and partners receive the highest standard of service at all times and that performance levels are achieved.
Certain Advantage is hiring for a Customer Service Agent based in Morley.
This role is on a permanent basis and is hybrid.
General
We're working with a business that's a dynamic and rapidly expanding consumer goods company that has grown its headcount by over 30% in the past 2 years!
We are recruiting on behalf of our key client based in Dewsbury who are looking for a Customer Service Administrator to join their dedicated team on a permanent basis.
This role is crucial in providing first-class support and guidance to individuals seeking information and assistance.
The ideal candidate will be the first point of contact, ensuring that all inquiries are handled with the utmost professionalism and care.
Saturday hours available to include in shift overall if required.
Work shift flexibility can be offered - core hours of 9am to 4pm must be covered for 4 days and earlier finish on a Friday (30 mins).
General
Our client is one of the UK's leading Field Services companies specialising in providing external field agency solutions primarily to the utilities sector.