The apprentice's primary role is to provide excellent customer service and support to internal and external customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine IT related problems.
Our clients are currently seeking a highly motivated individual to join their team as an IT Support Apprentice.
Required to monitor and maintain systems and/or platforms to maximise productivity and user experience.
As the Customer Service Executive, you will provide exceptional customer service to all customers, gaining a good understanding of their needs, whilst offering them proactive solutions.
This is a super exciting opportunity for either a bright and confident individual, or a customer service professional to join an expanding company and progress their career.
Perfect for a driven, confident, bubbly and self-motivated individual!
Have strong organisation skills and ability to build strong customer relationships?
You'll be responsible for ensuring the services provided to customers is second to none; ensuring their orders and requirements are processed accurately and efficiently, whilst managing their expectations along the way.
The Customer Service Advisor is responsible for receiving and processing customer orders to meet customer and business requirements while providing high levels of customer service.
Hours of work are Monday to Friday 9 am to 5 pm.
If you enjoy being part of a large team working towards a common goal this could be the role for you.
An established local company are looking for a Customer Service Advisor to join their team within a new role.
With previous customer service experience, you will be supporting the team in handling complaints and providing solutions.
Based in Bicester the company pride themselves on offering excellent service to all customers and would like a candidate who is ready to step into a busy role and make it their own.
Experience: Customer Operations Team Leader, Customer Service Manager, Customer Service, Customer Care, Inbound Calls, Call Centre Manager, B2C, Coaching, Training, Technical
As Customer Service Team Leader, you will be responsible for managing and leading a growing team of Customer Service Advisors.
The Opportunity
Thompson & Terry Recruitment are working with a well-known and award-winning UK national client who are looking to recruit an enthusiastic and passionate Customer Service Team Leader to join and support their rapidly expanding Abingdon-based team.
Experience: Customer Service, Customer Experience, Customer Care, Inbound Calls, Call Centre, B2C, Technical
As Customer Service Advisor, you will be responsible for managing a high volume of inbound calls and emails from customers.
Thompson & Terry Recruitment are working alongside a well-known and nationally respected UK client, who are looking to recruit an enthusiastic and passionate Customer Service Advisor to join their evolving and rapidly expanding Abingdon based team.