As a Membership Service Advisor, you will manage and resolve complex and high-risk queries and complaints, oversee operational processes, and drive improvements in customer service.
This role offers an exciting opportunity to contribute to the success of a dedicated Membership operations team.
Merrifield Consultants are delighted to be partnering with a prestigious Membership Organisation to recruit a Membership Service Advisor.
The position offers opportunities to build on existing skills while developing new ones, working closely with colleagues across departments to ensure exceptional customer service.
The role involves providing a full range of administrative support to our Complaints and Customer Experience team, with a focus on delivering excellent customer care and assistance to enhance resident satisfaction at Octavia Housing.
It also includes building productive relationships with residents and external agencies, and providing administrative support to the complaints team by helping to improve the quality of responses and ensuring all complaints and correspondence are accurately recorded in our systems.
I'm looking to speak to highly motivated and customer-oriented Mandarin Chinese Events Customer Support Specialists to join our clients team on a contract basis.
In this role, you will provide top-notch support to delegates in China, ensuring they have a seamless experience during upcoming events.
Key Responsibilities
Respond promptly to delegate inquiries via email, chat, and phone, providing clear and accurate information in Mandarin Chinese.
Are you looking for a Reception/ Front of House opportunity within a professional services firm / corporate environment?
An exciting opportunity for a presentable and experienced Corporate Receptionist to support our client, a Private Investment Bank based in the heart of the City of London.
Would you like to develop your career within a growing business with great working culture and people?
Posted by Hatty Blue Recruitment Ltd • £28K/yr to £32K/yr
You will be the go-to person for ensuring exceptional customer service, timely response to requests, and maintaining the overall efficiency of systems.
We are seeking an organised and customer-focused Helpdesk Administrator that is available immediately.
In this role, you will play a vital part in ensuring smooth daily operations by managing helpdesk enquiries, liaising with clients, and coordinating various administrative tasks.