The role requires a keen eye for detail, exceptional communication skills, and a passion for excellent customer service.
An industrious Customer Service Advisor is needed to join a thriving team based in Lancing.
This is an established firm, with a team size of over 1000 employees and has a sterling reputation for its quality products and exceptional customer service.
The Customer Administrator will provide essential support within the Customer Service Department, ensuring the smooth running of customer-focused operations.
Our client is a reputable company within the retail industry and based in Worthing.
They are known for their commitment to excellence and their focus on delivering high-quality services to all clients.
Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.
As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs.
You'll help with frame adjustments, repairs, and fittings.
The hourly rate for this role is £12.36 and up to £13.53 across selected locations within London.This role will involve travelling to stores around the region.
Travel expenses are covered by Boots.
A full driving licence and access to a car will be necessary in this role due to the travelling.
We are assisting a progressive company who are searching for an IT Service Desk Analyst / 1st and 2nd Line Support Analyst who is comfortable supporting users with technical issues within an ITIL Framework.
Main Duties
Liaise with customers via phone, remote sessions, video conferencing and email to assist with 1st and 2nd line IT issues, working in accordance to SLA's, quality standards and ITIL best practices.
Standard hours
Mon-Fri 40 hours per week, between 8am-6pm, 8 hours per day.