The Customer Administrator will provide essential support within the Customer Service Department, ensuring the smooth running of customer-focused operations.
Client Details
Our client is a reputable company within the retail industry and based in Worthing. They are known for their commitment to excellence and their focus on delivering high-quality services to all clients.
Description
As a Customer Service Administrator your responsibilities will include:
- Manage customer queries and complaints in a timely and efficient manner.
- Assist in coordinating departmental meetings and events.
- Ensure customer records are accurate and up-to-date.
- Assist in preparing customer service reports..
- Support the implementation of new customer service initiatives.
Profile
A successful Customer Administrator should have:
- A strong administrative background with customer service experience.
- Ability to handle complaints effectively.
- A team-oriented mindset, with excellent communication skills.
- Proficiency in MS Office applications, particularly Excel and Word.
Job Offer
- An estimated hourly wage of £13 - £14 per hour
- A supportive company culture that values employee growth and development
- Temporary assignment with the chance of extension