- Communicate via telephone and email
- Process customer information
- Ensure compliance
Customer Service Advisor
Worthing
£23,400 – with staged and sharp increases after probation as this is a career opportunity
A Customer Advisor with a passion for embarking on a career in insurance is required for Hunters' flexible and friendly client. The Customer Advisor is a telephone support role to assist customers calling in.
Full time 37.5 hours per week. 9-6 Monday to Friday and every other Sat 9-2pm
Customer Advisor – the job
- Communicate via telephone and email and deal courteously and effectively with enquiries or requests from customers
- Process customer information in accordance with processes and procedures
- Ensure compliance with industry regulations
- Provide insurance quotations to customers who are interested, and support customers during the booking process (this is not a sale targeted role)
Customer Advisor – the fit
- Ability to deliver an excellent front-line service to customers
- Offer a great telephone manner, together with good verbal communication skills and the ability to work well in a fast - paced environment
- Call centre experience would be ideal; although retail or hospitality may also suit
Customer Advisor – the perks
First class training with a 3-week induction
Social events, -cheese and wine nights
Casual dress