We are looking for a 1st Line Support Advisor for an initial 3 month contract, this role requires you to be onsite Mondays and Wednesdays.
Duties and responsibilities
Respond to all queries within agreed SLA's, resolving at first point of contact where possible via multiple channels such as telephone, email and chat to enhance the customer service experience.
Take ownership of employee queries and see them through to resolution, with a keen focus on outstanding customer service, whilst following team ways of working.
Are you looking for an exciting opportunity to showcase your customer service and account management skills?
Our client is a leading marketing company in the heart of Wimbledon, and they are searching for a talented Telemarketingprofessional to join their team on a Fixed Term Contract starting from as soon as possible until November 2024 or end of March 2025.
Posted by Lloyd Recruitment Services Ltd • £28K/yr
The ideal individual would have a background in car sales, estate agency, call centre, outbound or inbound sales, but must have a proven track record of working to and achieving targets and being self-motivated.
A great opportunity for an individual with previous sales experience to move into the corporate world of Finance.
You will be joining a friendly, busy and social team so having a friendly and outgoing personality is also a must.
The role has an operational focus on 'hard services' areas of CAFM / IWMS, ensuring that internal customer needs are identified, understood and put into practice to provide a comprehensive single source of operation and information and ensure best practice use of available technology.
The Data Management Analyst will be the Subject Matter Expert on the creation of Management Information across all services, becoming part of a Centre of Excellence.
Duties and responsibilities
- Recommend and create MI reports to meet requirements for all service areas and for all audiences, becoming the Subject Matter Expert on data and insight activities.
- Work collaboratively with internal and external service managers and contractors to ensure data and information is imported to be consistent with requirements / contract agreements.
Context
The Data Support Officer will undertake a range of tasks to support the various business areas of the IWMS solution including data collection and analysis, production & presentation of reports, and maintaining accurate records.
The Data Support Officer will be a part of the IWMS team, supporting with the creation and regulation of data in line with organisational requirements and standardised internal processes.
I am looking for a highly organised Property Management Administrator to join my clients dynamic team.
The ideal candidate will provide essential administrative support to the property management department, ensuring smooth operations and efficient handling of all property-related matters.
This role involves direct interaction with tenants, property owners, and service providers, requiring excellent communication skills and a proactive approach to problem-solving.
Posted by Essential Employment • £313/day to £401.79/day
Allocations & Lettings Manager needed in London £401per day ref 005141
1.1 To lead on the delivery of a first class lettings, allocations and void management service whilst ensuring that organisational goals, vision and statutory obligations are met at all times.
1.2 To deliver the fair allocation of secure Client housing, nominations to Registered Providers, mobility schemes and other housing options in line with the Client's housing allocations scheme and housing quota plans.