A leading global company is seeking a dynamic and proactive Service Delivery Manager II to join our Pro Advisor team.
In this role, you'll partner with Account Managers to activate customer subscriptions, accelerate adoption of our products, and ensure a seamless customer journey from onboarding to professional services handoff.
Are you passionate about customer success and software solutions?
A leading global company is seeking a dynamic and proactive Service Delivery Manager II to join our Pro Advisor team.
In this role, you'll partner with Account Managers to activate customer subscriptions, accelerate adoption of our products, and ensure a seamless customer journey from onboarding to professional services hand off.
Are you passionate about customer success and software solutions?
The ideal candidate will be responsible for providing exceptional service to our German-speaking merchants, including support, account management, and problem resolution.
We are seeking a German Merchant Services Specialist to join our team.
This is a project role to help bridge a gap whilst the company appoints numerous permanent headcount to their team as part of a scale-up of their CRM ops team.
It's therefore likely to be an initial period of 3 months, with the likelihood of extending, based on the time it takes to appoint and onboard the permanent headcount required.
Of course, it also means there's potential for you to consider this opportunity on a contract to perm basis as well.
A leading Financial Services organisation in London is seeking an experienced Incident Manager who will be responsible for the use of incident and problem management processes as well as establishing reporting processes to actively identify and manage service trends and risks and recommend interventions before problems impact service levels.
Hybrid Model: 3 days in London Office - 2 days remote
Responsibilities
Monitor and respond to IT incidents reported by users, systems, or automated tools.