About Us: We are a dynamic and customer-focused company seeking an enthusiastic Inbound Customer Service Advisor to join our team.
Inbound Customer Service AdvisorLocation: ThealeType: Full-time, PermanentSalary: £26,000 - £27,000 per annum during probation, increasing to £29,000 per annum after successful completion of probation.
As an integral part of our call centre, you'll handle incoming calls and emails from our valued customers.
As Customer Services Representative you are responsible to support effective supply chain management through customer order management.
You will investigate and resolve queries, maintain customer master data and sales conditions to ensure high levels of customer service is met.
You will communicate effectively both internally and externally to build relationships with customers and contribute to delivery of supply chain projects.
To deliver an excellent operational service to the Clients within your own allocated portfolios.
To proactively manage the client relationship across a mixed portfolio of funding lines, seek opportunities and administer the effective strategies on behalf of direct line management, thereby managing the risk and prolonging the life of the Client's facility.
Main Duties
Responsible for the posting of cash against a portfolio before 11am deadline.
Closing date: 04-06-2024 Customer Team Leader Location: 15 Victoria Road, Reading, RG7 3SH Pay: £13.32 per hour Contract: 15 hours per week regular overtime, permanent, part time Working pattern: 3 varied shifts over 7 days including early mornings (6am start), afternoons, late evenings (store closing) and weekends, to be discussed at interview.
You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales.
This role will include work on our Post Office Counters Full, paid training provided You can now apply for this role using your mobile device (no CV needed!)
A great opportunity has arisen for an experienced Credit Controller to join a dynamic, fast growing and professional commercial client based near Central Reading.