Customer Service Scheduler, Reading: As Technical Scheduler, you will be part of the Administrative Team for Water Compliance. You will work closely with the Regional Managers & Supervisors to ensure all water treatment works
(PPM, reactive & quoted) are scheduled and dealt with in a timely manner.
Client Details
Customer Service Scheduler, Reading: Market leading property and facilities business.
Description
Customer Service Scheduler, Reading:
- Schedule PPM and reactive works in a timely manner ensuring contractual KPI's are met
- Logging and assigning jobs on customer based IT systems
- systems if necessary ensuring all systems are continuously updated
- Liaising with appropriate parties (both internal and external) to provide necessary updates
- and supporting information when requested. Issue purchase orders when required
- Carry out regular analysis of current PPM regime to identify current trends and patterns to
- achieve effective delivery of engineering resource
- First point of contact for engineers and Regional Managers/Supervisors regarding scheduling
- queries
- Manage the workflow of all administrators and take action where necessary to ensure critical
- works are completed within given timescales
- Carry out general administrative duties in line with the departmental policies & procedures
- Undertake any 'ad hoc' duties
Profile
Customer Service Scheduler, Reading
This is a great opportunity for someone with strong systems skills and an anaylitical mind to take the next step in their career.
- Customer driven - targets work to meet and exceed customer needs
- Working with others - forms effective working relationships
- Managing oneself/work standards - achieves and maintains high standards of performance
- Practical thinking and analysis - plans, analyses and makes good decisions
- IT skills - proven use of IT and date to produce meaningful MI
- Communication - giving and receiving key information to improve company performance
- Professional and technical - functional skills and experience required
- Innovation - creates new approaches to work
This is a 100% office based role and unfortunately no sponsorship is available.
Job Offer
Salary of circa £23,000 - £26,500 plus good package.