Assisting the Senior Feedback and Resolution Advisers with complaints and compensation claims resolution.
This includes timely contact with the customer; liaison with service team colleagues to gather information, agreeing actions to address dissatisfaction; updating all systems and issuing correspondence within target timescales.
We are looking for a Feedback & Resoloution Advisor
Receiving complaints, compensation requests and reports of customer dissatisfaction registered via multiple channels including : the customer portal, webchat, phone, email, face to face and the customer feedback platform.
Customer service advisors required - work flexibly and get paid weekly
Join our growing team of Customer Service Advisors in London today!You will act as the first point of contact to investigate and resolve enquiries to deliver a seamless customer experience.
We have on-site, remote working and temp-to-perm opportunities available.
Posted by Priority Appointments • £24K/yr to £26K/yr
Our well-established client in Basingstoke is looking for a Customer Service Coordinator to join their team on a temporary to permanent basis to start ASAP!
Are you passionate about delivering first-class customer service and want to be part of a company that truly puts its people first?
Reporting to the Customer Service Supervisor, the successful applicants will support the team with order processing, back stock and queries etc.
Our client, based in Newton Aycliffe, is looking to appoint 2 Customer Service Administrators to their team from now until October, possibly December.
You will have worked in an office environment or call centre environment previously and be accurate in data entry, have strong administration and customer service skills and be comfortable working as part of a team.