I'm looking to speak to highly motivated and customer-oriented Mandarin Chinese Events Customer Support Specialists to join our clients team on a contract basis.
In this role, you will provide top-notch support to delegates in China, ensuring they have a seamless experience during upcoming events.
Key Responsibilities
Respond promptly to delegate inquiries via email, chat, and phone, providing clear and accurate information in Mandarin Chinese.
The successful candidate will play a critical role in providing first-line technical support to our internal users, ensuring that IT-related issues are resolved efficiently and effectively, minimising downtime, and maintaining high levels of user satisfaction.
General
Robert Half is recruiting a motivated Junior First Line Support Engineer for a leading global financial services institution.
This is a 6-month contract with the potential for permanent placement.
The role of the EUC analyst comprises of two distinct underpinning business requirements geared around ensuring "First Point of Contact" and "First Contact Resolution" for our customers.
The role involves providing a full range of administrative support to our Complaints and Customer Experience team, with a focus on delivering excellent customer care and assistance to enhance resident satisfaction at Octavia Housing.
The position offers opportunities to build on existing skills while developing new ones, working closely with colleagues across departments to ensure exceptional customer service.
It also includes building productive relationships with residents and external agencies, and providing administrative support to the complaints team by helping to improve the quality of responses and ensuring all complaints and correspondence are accurately recorded in our systems.