We are searching for ambitious, enthusiastic and customer-centric individuals to join our client's Customer Success Team as a Customer Service Sales Advisor
Due to the nature of our roles, candidates must be a UK resident residing within commutable distance to Leeds.
Please note that we cannot offer visa sponsorship for overseas candidates.
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.
You will be required to
Understand, support and advise customers requiring a wide range of information, advice and guidance.
To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation.
I am recruiting for a local authority who is looking for a customer service advisor to assist with Winter Fuel Allowance initiative between October 2024 and March 2025 to encourage and support local people to make a claim.
Respond to customer enquiries (some of which may be upsetting) received through multiple access channels including, telephony, face to face, e-mail, web chat and social media, in accordance with the Council's Digital First principles, standards of professional conduct and taking into account any safeguarding issues.
Supporting the external Sales Team to ensure customers receive world-class customer service.
General
If you are an experienced Customer Service Advisor, looking for an exciting new challenge then this could be the role for you!
Our client is an established manufacturing organisation, looking for a for a highly motivated, enthusiastic Customer Service Advisor to join their team based on the outskirts of Leeds.