As a Customer Service Team Leader, you will be responsible for leading and motivating a team to deliver exceptional customer service within the retail industry.
You will also be tasked with managing customer inquiries and complaints to ensure customer satisfaction.
This organisation is a renowned player in the retail industry with a workforce of over a thousand employees.
Elevation Recruitment Group, business support division are proud to be working with a large and well-known organisation in Bradford to recruit for a Customer Service Team Leader.
As a Customer Service & Admin Team Leader you will lead the O2C & P2P admin & UK customer services team, providing services to the business and their customers along with administrative duties for UK & International entities.
Advancing People - Recruitment Specialists are Recruiting for a Customer Service & Admin Team Leader for their client based in Bradford, Yorkshire.
Main Responsibilities
Lead a team to handle all customer service contacts through to resolution providing a great customer experience for the UK business.
Our client is a leading business in Dewsbury, looking for an experienced Customer Support Executive to join them.
They are a passionate team of individuals who strive to give outstanding customer service throughout, speaking to customers over the phone and email until a solution is found.
The right candidate will have experience within a customer focused role where high levels of attention to detail and empathy play a key part in your day.