My client is seeking a Customer Service Supervisor to oversee the efficient running of our customer service operation.
This role is pivotal in ensuring that every customer interaction exceeds expectations and contributes to the company's growth by improving the customer journey.
Day to Day of the role
Oversee the workflow of all customer enquiries across various channels, ensuring quick resolution in line with company standards.
Posted by BBO Recruitment Ltd. • £24K/yr to £25K/yr
Customer Support Supervisor; Full Time, Monday-Friday
Our client are seeking an ambitious and confident Customer Support Supervisor to join their e-commerce in their office team based just outside of Woodcote.
Working closely with the wider Customer Service team, you will support customers with their purchases, ensuring the highest standard of service at all times.
Posted by Parkside Office Professional • £17.12/hr
Our international client requires an experienced Customer Relations Specialist to join their team for a minimum period of 6 months
The role is responsible for managing and resolving difficult customer situations once escalated from the Level 2 team.
Key skills are showing empathy and understanding of the customer situation, and identifying solutions that maintain the customer's confidence in the brand whilst balancing the commercials.