Our client, a well-established company in need of a Customer Service Administrator, is seeking a proactive individual to join their Customer Service team.
The role is essential to ensuring exceptional service for customers, managing inquiries, and supporting smooth daily operations within the customer service department.
Key Responsibilities
Customer Support: Manage inbound inquiries via phone, email, and chat, providing timely and accurate information on products, services, and orders.
Agenda Partnership are working with a Hertford based client who are seeking an experienced and dedicated Customer Service Administrator to join their team on a full time, permanent basis.
The Customer Sservice Administrator will be responsible for providing outstanding customer service to new and existing customers.
Day to day responsibilities include
Being the first point of contract for all customer enquires via phone and email.