We are on the lookout for a Client Relations Administrator to join our client in Edinburgh.
You will be joining the Client Solutions department on a 12-month FTC with a salary of £25,000.
You will be working 35 hours each week, core hours are 8.30 am to 5.30 pm on a rota basis Monday to Friday, including an unpaid break for lunch of 1 hour.
A newly created position, this Administrator position has been introduced to support all departments and act as the first point of contact for potential and existing customers.
Due to an internal promotion we are looking for an experienced Customer Service Administrator to join our fast growing and established team in Redditch.
The main objective of this role is to provide excellent customer service to internal and external customers.
This is a full-time permanent role the hours are 9-5pm.
The Customer Service Administrator will work as part of a small office-based team, with responsibility for ensuring customers receive the very best experience whilst delivering a first-class service through multiple channels (telephone, email, salesforce).
The Customer Service Administrator will process customer orders, handle enquiries, monitor orders and proactively act on issues that may arise.
Quality is the primary focus, delivering on promises and ensuring first-time resolution of all customer queries.
The Customer Service Administrator will work as part of a small office-based team, with responsibility for ensuring customers receive the very best experience whilst delivering a first-class service through multiple channels (telephone, email, salesforce).
Quality is the primary focus, delivering on promises and ensuring first-time resolution of all customer queries.
They need a Sales Administrator to coordinate the automated renewals and respond to general enquires which most lead to coordinating the booking of an assessor visit.
This role is initial to join the existing team of 4 for a 9 month period and provide customer service and administrative support.
Our client is a consultancy which provides a security service, provide assessments and build a long standing client base.