Are you a seasoned Customer Success Manager looking for an exciting new challenge?
Join our amazing B Corp clients team as a Customer Success Manager
We're seeking a dynamic professional to join our clients rapidly expanding team and help their customers unlock the full potential of their E-commerce products and services.
To build and maintain the relationship between factory and customer and take responsibility for the management of all assigned contracts in collaboration with the Management Team.
About a career with Elis
Your Mission at Elis
Drive service excellence through close co-operation with Trust/Facilities Management representatives.
Posted by EllisKnight International Recruitment • £16K/yr
About Us
CRM Students is one of the UK's leading providers of student accommodation, committed to offering a high standard of living for students across the country.
As we approach the start of the academic year, we're looking for a Customer Service Assistant to join our team and ensure our properties are ready to welcome new students.
Role Overview
As a Customer Service Assistant, you will play a crucial role in helping us prepare our properties for student arrivals.
Giving them updates on their account, completing transactions over the phone to dealing with any other questions or queries they may have, are key parts of the role.
The role involves taking lots of calls from different customers providing them with a great service.
Our Customer Service Contact Centre are looking for friendly, helpful people to join them on an Apprenticeship programme.
As a Customer Service Representative, you'll be responsible for the behind-the-scenes processing service, looking after all web and email-based customer enquiries, such as applications, enquiries, complaints, written correspondence and other back-office activities.
You will move across different processes of the scheme learning new skills and processing different types of customer correspondence.
The role will involve providing specialist advice, quick thinking and cross referencing to clear set processes, guidance and systems.