Customer Experience Manager / Customer Proposition Manager / Head of Customer Experience / Head of Propositions / Propositions Leads / Digital Proposition Lead
You will be working with the Head of Customer Experience & Proposition who has recently joined the company and wants to move at pace to reshape and refine their customer propositions across the business.
Join us as a Customer Experience Proposition Development Lead within the Customer team and you'll be a big part of this.
This is a CRM management position which puts you at the balancing point between hands-off strategy and oversight, delivering through a team; and rolling your sleeves up in order to make things happen.
Team Management 3 reports
Success will be in your ability to recognise where your efforts are best served in order to deliver the most effective outcomes, whilst also enabling your team to develop, grow and become well-rounded, highly capable CRM experts under your tutelage.
Major Players are working with a full-service brand experience agency to recruit a forward-thinking Project Manager with a creative mindset.
Their creative and production teams' rich history in immersive entertainment has forged a path of innovation backed by proven results, delivering exceptional experiences globally for major brands.
Posted by The Workplace Consultancy • £52K/yr to £55K/yr
The client
My client is the business growth and destination agency for London.
They support high-growth businesses to scale and develop London as a destination to attract visitors and events.They are a social enterprise funded by grants, partners and our portfolio of commercial ventures.
General
They operate major London tourism brands, are the founder of London Tech Week and run two award-winning programmes for start-up companies.
Kenny Recruit are working with a highly reputable retail company, to find a motivated, experienced and approachable Customer Care Manager, on a permanent basis.
This role will manage the customer care team and you will be expected to lead by example, the role will be a mixture of 'managing' as well as 'getting your hands dirty' in the day to day role of customer care.
You/the team will be responsible for dealing with all queries but also responsible for ensuring an exceptional experience for all customers.