Overall Purpose of the Role: To own the Customer Journey for a defined geographical area working across our business channels to ensure the best possible experience for our customers.
I am looking for a Customer Care Coordinator with expertise in the fine art industry, to join a global logistics company who specialises in providing shipping services for the likes of galleries, interior designers and auction houses to name a few!
Have you worked with luxury clientele, providing fantastic customer service to these VIP clients?
Do you have experience in fine art shipping or managing logistics & transportation within museums or galleries?
Customer service advisors required - work flexibly and get paid weekly
Join our growing team of Customer Service Advisors in London today!You will act as the first point of contact to investigate and resolve enquiries to deliver a seamless customer experience.
We have on-site, remote working and temp-to-perm opportunities available.
Our international client requires an experienced Customer Relations Coordinator to join their team for a minimum period of 6 months
Key skills are showing empathy and understanding of the customer situation, and identifying solutions that maintain the customer's confidence in the brand whilst balancing the commercials.
The role is responsible for managing and resolving difficult customer situations once escalated from the Level 2 team.
Answering incoming calls and responding to customer emails.
General
The successful candidate will be responsible for providing exceptional customer service to clients and customers, resolving issues and queries in a timely and efficient manner.
Our client is currently seeking a highly motivated and customer-focused individual to join their team as a Customer Service Advisor.