£21.48/hr
London, England
Temporary, Variable

Customer Service Advisor

Posted by Service Care Solutions - Housing.

Job title: Customer Service Advisor
Location: London (Hammersmith)
Contract Type: Temp
Salary: £21.48 umbrella p/h

Our client is currently seeking a highly motivated and customer-focused individual to join their team as a Customer Service Advisor. The successful candidate will be responsible for providing exceptional customer service to clients and customers, resolving issues and queries in a timely and efficient manner.

Key Responsibilities:

  • Answering incoming calls and responding to customer emails
  • Providing accurate and timely information to customers
  • Resolving customer issues and complaints in a professional and courteous manner
  • Ensuring customer satisfaction and retention
  • Working closely with other team members to achieve common goals

Requirements

  • Previous experience in a customer service role is essential
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and meet deadlines
  • Strong problem-solving skills
  • Attention to detail and ability to multi-task

If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Arran at Service Care Solutions on or send an E-Mail to