The Sales Support Specialist will play a crucial role in supporting the sales team by managing administrative tasks, coordinating sales activities, and ensuring a seamless sales process.
The ideal candidate is highly organised, proactive, and possesses excellent communication skills.
This customer service role in the retail industry requires a passionate team member dedicated to delivering exceptional service and support to customers.
The successful candidate will be integral to maintaining and enhancing the customer experience in our Newbury location.
Our client is a reputable industry leader in the retail sector with a workforce exceeding 3000 employees.
They are looking for someone who can provide exceptional customer service through inbound and outbound calls, while also supporting their office team to ensure customer satisfaction.
Our client is seeking a Customer Sales & Service Manager on 12 months MAT Cover to join their dynamic team.
Own mode of transport is essential due to location.
Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.
As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs.
You'll help with frame adjustments, repairs, and fittings.
Working closely with customers in person and over the phone you'll enjoy problem solving and finding solutions.
We are currently working with a very successful company who are keen to find a strong customer orientated person.
As an Advisor you'll be trained in person, with continuous in-house courses following a programme, also you'll be given the opportunity to take a qualification, which is nationally recognised.