The Customer Service Team Manager will work closely in conjunction with the Head of Customer Savings Operations and with Customer Service Officers to oversee the day-to-day running and training of the Savings Operations Team.
Focused on delivering exceptional customer service and taking ownership to deliver the teams KPIs and KRIs along with effectively resolving escalated complaints.
This is lovely, straight forward customer care role with a high admin content and fluent GERMAN .
You will be taking 1-15 inbound calls per day from customers and the rest of the time will sort out general admin issues around claim.
The client will consider graduates on PSW ( 2 year) visas who just want to work in the UK for a short well paid " internship" stint in order to get that all-important international experience om a global business .
This is lovely, straight forward customer care role with a high admin content and fluent GERMAN .
You will be taking 1-15 inbound calls per day from customers and the rest of the time will sort out general admin issues around claim.
The client will consider graduates on PSW ( 2 year) visas who just want to work in the UK for a short well paid " professional internship" stint in order to get that all-important international experience from a global business .
Posted by INTERIM PROFESSIONALS LIMITED • £49K/yr to £63K/yr
General
I&e Professionals are pleased to be supporting one of our NHS Specialist Trust clients who are looking for 1x Billings Manger to support for 6 months interim cover or 1x Permamant Billings Manager
Key Responsibilities
To be responsible, as a member of the Divisional Leadership Team for the Private Care billing function ensuring that it achieves its goals and objectives.
To transform Private Care's billing function into a high performing department which meets the needs of the patients, consultants and other key stakeholders.
Posted by E Personnel Recruitment • £35K/yr to £45K/yr
We are looking for a highly motivated, experienced and client-focused Customer Service TEAM LEAD with industry knowledge of a SaaS business and strong leadership skills to manage our clients global Customer Service/Success team.
In this role, you will play a pivotal part in leading our client's customer service teams for the US, UK and Australia - who are responsible for delivering an effective onboarding experience for any new business enquiries, new users and providing ongoing customer support to existing clients.
If you are passionate about sport, possess excellent communication skills, and thrive in a fast paced environment, this could be your next role!