Deputy Manager
We are recruiting a Deputy Manager for a London based charity to support the management of a respite service in Tower Hamlets.
Job Title: Deputy Manager – Respite Services
Hours: Full-time, permanent (38 hours per week)
Salary: £29,021 per annum
Location: London Borough of Tower Hamlets
Contract: Permanent
Closing Date: 19th August 2024 – we reserve the right to close the role early if we find a suitable candidate.
About the role:
This is an exciting opportunity to utilise your skills to support the Team manager in coaching and
mentoring the staff team, and to embed high standards in the running of the service.
You will be working closely with family carers, professionals and borough wide services to ensure guests have an enjoyable stay and that each person's needs are met.
The respite service supports about 80 adults with learning disabilities and autism to have overnight stays at each year. This newly renovated 7 bed service provides support to people from the borough who have a vast range of support needs. Positioned next to the open space of Victoria Park and all the opportunities that London has to offer, guests enjoy a range of activities both in house and in the community.
The main responsibilities of the Deputy Manager will include:
- You will work within the values and spirit of Outward to engage, enable and empower people to achieve their goals and ambitions within a person centred approach. You will be striving to promote individual choice, independence and self confidence in people
- You will be required to build and maintain strong relationships and partnership approaches with families and involved professionals and stakeholders.
- You will develop, coach and mentor a positive and resilient team of support workers to deliver high-quality and personalised support and embed a culture of positive behaviour support.
- You will be responsible for ensuring support is delivered innovatively, flexibly and on a person centred basis to meet the needs and outcomes of the guests supported.
- You will be responsible for ensuring the service is safe, effective, caring, well led, responsive and managed to meet CQC essential standards to a minimum of good service and with the aim of achievement of outstanding.
- You will support the team to develop support plans and risk assessments that reflect people's needs, preferences and aspirations; creating a culture where plans are actively implemented and reviewed so that people are supported in the way that they want.
- Your time at work will be split between support shifts and administration.
About you
- Experience managing a service for people with a learning disability/autism and complex needs or behaviours of concern is essential.
- You will have experience in staff management and the ability to lead, motivate and develop a large team, ensuring staff are appropriately trained. You will be visible in the service and strive to model best practices and inspire support workers.
- A qualification in Positive Behaviour Support Coaching (BILD accredited), or a willingness to gain the qualifications within the first 12 months of employment is essential.
- You will be an excellent communicator liaising effectively with key stakeholders including the multi-disciplinary and health professionals, family carers and people we support.
- You will be able to think creatively and be adaptable in approaches, with experience in implementing emergency management guidance to support staff.
- Experience in carrying out needs assessments and creating support and risk management plans and be committed to include the person, and their circle of support at all times.
- A commitment to providing high-quality, personalised active support
- Leading by example, you will uphold the rights of people we support to be involved at all levels of decision-making.
Employee Benefits include:
- Comprehensive Learning & Development Programme
- Computing Scheme
- Credit Union Scheme
- Cycle-to-Work Scheme
- Death in Service Benefit
- Health Assured – Employee Assistance Programme
- Eye care Vouchers
- Flu Jab Reimbursement
- Long Service Awards
- Pension Scheme
- Refer-a-Friend Scheme
- Blue Light Card
Our client is committed to safeguarding and promoting the welfare of adults at risk and expects all staff to share this commitment. If the post you apply for involves working with or having access to adults at risk and/or their records, we will require an Enhanced Disclosure from the Disclosure and Barring Services for successful candidates. This will be fully subsidised.
We very much welcome previous experience working as: Deputy Manager, Service, Supported Living, Complex Needs, Accommodation Service, Housing, Social Housing, Mental Health, Mental Health Support, Mental Health Support Worker, Mental Health Service, Recovery, Housing Management, Social Service, Social Services, Housing and Health, Social Care, Care and Support, Outreach, Crisis, Refuge, Deputy Service Manager. #INDSCP
PLEASE NOTE: This role is being advertised by Social Care People on behalf of the organisation.