This role will manage the customer care team and you will be expected to lead by example, the role will be a mixture of 'managing' as well as 'getting your hands dirty' in the day to day role of customer care.
Kenny Recruit are working with a highly reputable retail company, to find a motivated, experienced and approachable Customer Care Manager, on a permanent basis.
You/the team will be responsible for dealing with all queries but also responsible for ensuring an exceptional experience for all customers.
This role will support the Customer Care Manager, you will oversee the team on a day to day basis, you will have a hands-on approach and the ability to lead by example.
Kenny Recruit are working with a highly reputable retail company, to find a motivated, experienced and approachable Customer Care Supervisor, on a permanent basis.
You/the team will be responsible for dealing with all queries but also responsible for ensuring an exceptional experience for all customers.
As Customer Support & Resolutions Manager, you will lead on our response to complaints, MP and Councillor enquiries, and management of complex and high profile cases, working alongside other colleagues and partnering contractors to identify lessons learned and service improvements.
Our Repairs Services are responsible for the provision and delivery of high quality, effective and responsive estate services and repairs to our customers, residents, homes and communities.
Key Responsibilities
Investigate and respond to complaints in line with our Complaints Policy and Procedure.
Posted by Bridge Recruitment Group Ltd • £42K/yr to £45K/yr
Role Description
Bridge Recruitment are excited to announce we are networking for an Accounts Manager on behalf of one of our clients, a leading smart technology facilities service provider working within the commercial cleaning industry.
General
Vacancy Reference: VR/05182
This is a field-based role but candidate would ideally be located within the M25 to easily access all offices and sites
Posted by Health Case Management Limited (HCML) • £19K/yr to £25K/yr
General
Responsible for customer delight and meeting quality and revenue standards in line with contractual customer agreements and personal Key Performance Indicators (KPI).
Due to our expanding team, we are hiring proactive and diligent administrators to assist with the delivery of non-clinical services to agreed standards to our customers and clients, supporting Case Managers and Operations Managers of the Multi-track and CAT teams, to provide rehabilitation services through the provision of administrative support.
About the Role
Be able to build meaningful and professional relationships with clients and families, customers, and all other stakeholders involved in cases to facilitate clients in achieving their rehabilitation goals in a timely, efficient, and effective manner.